by GSCA Member, Cecily Sharp-Whitehill

If we are offended — by anything — it’s a signal to take a hard look at the intention of the “offender.” If the “offender” intended to offend, our taking offense makes sense — and the speaker might need to know why.

If the “offender” spoke from naïveté or unempathetic insensitivity, then, once again, it may be time for the speaker to hear from the listener.

A poor option (or non-existent “choice,” for me) would be to carry around and spread my offended posture. Instead, I resolve to rediscover my joy and positivity — and exude those!  What a difference joy makes in our energy levels!