Ingrid Bens is the President of Facilitation Tutor, which is a consulting firm created to further the practice of facilitation as a core leadership competency. Ingrid has a Master’s Degree in Adult Education and over 25 years of experience as an Organization Development consultant.
Her consulting experience includes the design and facilitation of numerous large scale, strategic change efforts in a number of Fortune 500 Companies, government agencies and non-profit organizations. Ingrid has consulted on numerous team implementation projects in banks, hospitals, research firms, educational institutions and manufacturing plants. She has led many projects to improve employee morale and help management shift to a more participative and inclusive approach to leadership. Ingrid is also an expert on Win/Win bargaining and is often asked to mediate inter-group conflicts and make sensitive interventions to relieve stressful work situations.
Ingrid Bens is the well-known author of multiple bestselling books on the topic of facilitation. Most notably Facilitating with Ease! which is in its fourth edition and which has been translated into multiple languages including Chinese. She is also the author of Advanced Facilitation Strategies and Facilitating to Lead, plus the Memory Joggers entitled Facilitation at a Glance! and Conflict at a Glance! In 2009 Ingrid Bens was asked by Pfeiffer Publishing to create the Facilitation Skills Inventory (FSI). This is currently the only validated instrument available for the assessment of facilitator competency.
When she isn’t consulting or writing, Ingrid Bens conducts workplace seminars on facilitation skills, team management and conflict skills. She has taught workshops across the United States, as well as in Canada, Europe and Asia. Her extensive client list includes: General Electric, Honeywell, The International Monetary Fund, Merck, CitiGroup, The Department of Veteran’s Affairs, McCormick Foods, Hess Oil, Gannett Publishing, Green Mountain Coffee Roasters, The Banff Center for Management, The National Education Association, The Environmental; Protection Agency, A.A.R.P., Alcon, F.D.I.C., Harley-Davidson, Boeing, K.P.M.G., Philadelphia Children’s Hospital, N,O,A,A,. Sarasota County Government, Genzyme and US Bank.