Monthly Archives: April 2017

//April

Building Trust when You are the Boss in a Small Business

By |2017-04-25T22:18:24+00:00April 25th, 2017|Running a Small Business|

By Jean Juchnowicz

Q: Why should the owner or managers in small businesses focus on building trust with their employees?
A: A small business is focused on increasing revenue, controlling expenses, and creating customer satisfaction, the same things a big business focuses on every day. Your employees are your front line–in person, or on the phone, […]

Moving from the Head-space to the Heart-space

By |2017-04-25T22:13:36+00:00April 21st, 2017|Coaching Techniques|

by Robyn Stratton-Berkessel

We are all story tellers. We depend on a regular narrative to help navigate through our days. We tell stories everyday: at home with family, at work with colleagues and clients, at play with mates, and in romance with lovers. Stories we tell ourselves get lived out daily. They guide our beliefs and […]